Queue Management System
Kiosk-based Queue Management Systems are often used for medical, banking, and many governmental service locations. As people arrive, they enter basic information into a kiosk about themselves and the reason for their visit. The information is organized and presented to staff to allow for faster customer service response. Kiosk-based systems also include an information tracking system for the business to report on statistics such as wait times, the volume of traffic and staff performance.
The Queue Management Systems:
| Reduce congestion | Decrease waiting times |
| Increase customer satisfaction | Cut operational cost |
| Boost employee efficiency | Generate faster cash flow |
- Display Brand : Samsung / LG / Others
- Display Resolution : 16:9,Full HD(1920 x 1080) or 4K(3840 x 2160)
- Display Size : 15″,17″,19″,21.5″,24″
27″,32″,43″,50″,55″,65″ - Display Brightness : >300 nit
- Display Connectivity : HDMI, VGA, USB 2.0, Audio, DVI
- Display Speakers : Built-in, 2nos, 10W each
- Single or Multi Touch Screen (upto 20 simultaneous points)
- Projected / Surface Capacitive Touch
- Quick Response < 12ms
- Accuracy 99% of true position
- 16K x 16K touch resolution
- Anti reflective, Easy Glide, Clear Coating
- Not affected by surface contaminants like dust,grease,moisture,liquids etc
- Processor : AMD/Intel/ARM
- OS: Windows 8.1/Windows 10/Android
- Display : HDMI port
- RAM : 4GB
- Hard Disk : SSD/Flash
- Integrated Ethernet, Wi-fi & Graphics Card
- RS-232, USB 3.0/2.0 Ports
- MS/SS body made of 1.6mm thick Sheet
- Powder Coating : Any color
- Space for PC, Screen and Fan
- Maintenance Door Lock & Key
- Lockable Castor wheels
- Power Sockets
- Branding : Vinyl/Laser Cut Logo/Backlit
OPTIONAL COMPONENTS:
- Keyboard
- Numeric Keypad
- Receipt printer: 80mm graphical thermal printer
- Card reader: reading magnetic card, IC card, RF card, EMV certified
- User identify: camera
- QR code scanner: 1D/2D barcode scanner
- Network: LAN or Wifi or 3G
- Security: Mechanical combination lock, Open door alarm, DVR surveillance system and UPS are available
- Handset
- Card dispenser: for standard CR80 card size, thickness from 0.4 to 1.2mm
- Cheque Scanner
- Cash/Note Acceptor
- Fingerprint Reader
WORKING ENVIRONMENT:
- Temperature: 0 to 45 Celsius
- Humidity: 20% to 95%, non-condensing
WARRANTY:
- 12 months
- Extendable
I WANT TO BUY A QUEUE MANAGEMENT SYSTEM. WHAT SHOULD I KNOW?
An interactive kiosk is a computer terminal featuring specialized hardware and software that provides access to information and applications for communication, commerce, entertainment, and education, etc.
An interactive kiosk is an interactive system designed for public use that delivers information or enables transactions.
Interactive kiosk differs from standard computer in that it runs application(s) developed for a specific purpose(s).
Normally, a kiosk using computer as the central control unit. (nowadays, Kiosk with Android is getting also more and more popular.)
The computer configuration is also variable due to different requirements.
Because interactive kiosks brings many benefits for either enterprises or government.
Interactive kiosks work 24 hours a day, every day a year.
Enterprises deploy kiosks to:
- increase customer loyalty,
- strengthen their brand with target customers,
- and reduce operational costs.
Governments deploy kiosks to:
- reduce operational costs
- decrease repeating and simple works;
- bring more convenient to citizens;
When you start looking at Self service interactive kiosk cost, think of it as a 3 factor project:
1. Kiosk Hardware
2. Kiosk Software
3. Quantity
There are generally 2 types kiosk: informational and transactional. And kiosk comes with 2 parts: Hardware and Software, the quantity and level of customization will influence the cost a lot, especially software.
Do you want 1 kiosk or 100? Price per kiosk will drop drastically as quantity goes up, as the software development work is spread across a greater number of kiosks.
The kiosk hardware cost will be influenced by configuration:
Is it tablet-based information terminal?
Is it a bill-payment station?
Does it take payment in cash or card?
Does it give changes in cash?
Is it for Indoor or Outdoor?
Yes, we manufacture custom touch screen kiosk as per your requirements. We have one of the largest product range of interactive kiosks in India!
Kiosk software is the system and user interface software designed for an interactive kiosk.Kiosk software may offer remote monitoring to manage multiple kiosks from another location. Email or text alerts may be automatically sent from the kiosk for daily activity reports or generated in response to problems detected by the software.
Other features allow for remote updates of the kiosk’s content and the ability to upload data such as kiosk usage statistics.
Kiosk software is used to manage a touchscreen, allowing users to touch the monitor screen to make selections.
Standard or custom software developed for interactive kiosks provide customers with information, the ability to participate in loyalty programs, and transaction capability.
Generally the quotation for kiosk is only for hardware, does NOT include software.
Kiosk India Shipping Policy : We ship to all pincodes in India from our ahmedabad factory! We can coordinate with you regarding the delivery partner suited to your location and requirements
Kiosk India Payment Terms: We require a 50% advance payment on order confirmation. Balance amount payment can be made when your material is ready at our premises before dispatch.
Delivery period of Interactive kiosk depends on the design, specifications and the quantity. If the technical design is finalized, delivery should happen in 1-2 weeks from the date of the order.
First, we will provide you a quotation for your requirements. The order for interactive kiosk manufacturing is started when we receive the advance payment. We will re-check all your requirements with you, then make the kiosk drawing accordingly, drawing will be sent to you for approval, anything you may want change can be discussed at this stage. After approved the drawing, we will start production for kiosk cabinet and collect related electronic components. When kiosk cabinet finished, we will assemble all components in and do related tests. After test, the goods will be packed and ready for shipment. We are glad to coordinate shipment for you too. Once you received the goods, the order is completed, but the after sales service will last for lifetime.